Refund policy

 

Section 1: ORDER RETURN

 

Due to NYS SLA state laws, we are unable to accept returns or issue refunds for any order that was delivered and signed for, unless there is damage to the item or the wrong item was received.

 

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Section 2: ORDER CANCELLATION AND REFUNDS

 

2.1 If an order needs to be canceled, please call or email the store directly.

Number: 516-668-9353

Email: Costlows@outlook.com

2.2 Canceled orders may be subject to a $20 delivery and restocking fee. No refunds will be issued for orders that were delivered and signed for.

 

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